Frequently Asked Questions
You are not limited in the number of orders and can select any services .
If for some reason, you cannot add a new order, mail us with a screenshot of the problem. We appreciate our customers and we promise that you will get a nice free bonus to your order if you let us know about the difficulties that have arisen.
Our company works only with verified Instagram-services. This is why the system is absolutely safe to use.
By default, our site has only standardized packages of services that can be ordered. If you want to receive an individual offer or make a wholesale order, contact us with firstname.lastname@example.org and we will select a unique offer for you.
Yes, you can cancel the order if it has not already started. If the order is already in progress (the first likes /views/followers were received), you cannot cancel the order.
If the order has not been fully implemented, you can contact us with email@example.com, specifying the order ID, and we will restart it.
Our company highly appreciates the confidentiality of our customers. This is why we follow such principles:
- We never disclose confidential information to third parties (including information about orders).
- We do not contact the owners of the services that collect data from social networks.- InstaGrowing will protect your data and to prevent fraud, theft or loss.- We guarantee the protection of your data from copying or alteration by third parties.
InstaGrowing offers intangible goods that cannot be returned. Therefore, we do not refund the money after fulfillment of an order and the shipping product. As a customer, you are responsible for understanding this when buying any product on our website.
However, there are a number of reasons why we make a refund:
- Not delivered product. Claims for non-delivery must be submitted to our support department in writing (to mail firstname.lastname@example.org) within 7 days from the date of placing the order. Otherwise, the campaign will be considered complete.
- The product does not match to the description. Arguments must be provided that the purchased product is not the same as described on the website. Complaints that are based only on false expectations or customer requests are unconsidered. Our support team is always ready to help and provide you highly professional support in time.